MRMaya Reinhardt
09:42Question about EU hosting + DPA
Is everything hosted in eu-central-1, and do you have a templated DPA?
// inbound. autonomous.
Your customers ask. Prezio replies, books, and gets paid.
One AI agent across email, WhatsApp, SMS, voice, and web — it qualifies the lead, books the appointment, and takes the deposit.
7-day trial · no card · live in minutes
thread.eml · auto-replied in 1.34s
Re:Prezio · Universal_Agent
09:42 · autoRe: Question about EU hosting + DPA
Yes — inference + storage in eu-central-1. Pre-signed DPA attached.
CAPTURED → QUALIFIED · BANT 4/4 · 92
delivered · DKIM ✓+ lead written to pipeline
Trusted by 47+ support teams across the EU
1.34savg auto-reply
24%leads qualified
24/7always on
✓GDPR-ready✓EU-hosted✓DKIM / DMARC
// 01 channels
One agent. Four places your customers already are.
Same brain, same knowledge base, same tools. The agent doesn't care which pipe the message came through.
AWS SES inbound, SPF/DKIM/DMARC aligned. Lands in the inbox, not in spam.
WhatsApp & SMS
Twilio Business sender, replies in under two seconds, keeps context across days.
Voice
A real phone number, Vapi-powered. The AI picks up and captures the call as a lead.
Web chat
One iframe snippet, embeds on any site, same brain and pipeline as the rest.
// the platform
Everything your agent does, in one place.
One agent reads the message, qualifies the lead, books the meeting, takes the deposit, and reports the numbers.
Reads, scores, and routes every lead.
Every conversation becomes a structured lead — BANT score, ICP match, and next step — routed to the right rep with an SLA timer.
Trained on your PDFs, docs, and siteBANT + ICP scoring on every replyAuto-routes and escalates if first response slips
lead · scored
MRMaya Reinhardt — Northbeam
score92 · qualified
next → book demo · Thu 14:00
// compliance & security
Built for the EU, down to the audit log.
Every GDPR data right is a working endpoint, not a promise. Hosted in eu-central-1, a signed DPA on day one, and hardened where it counts.
GDPR-native
EU data residency
Signed DPA, day one
DKIM / DMARC aligned
EU AI Act ready
Signed webhooks
SSRF-hardened
Append-only audit log
// pricing
Pay for conversations, not seats.
No per-user fees. Scale by message volume, not headcount. Cancel any month.
Starter
€49 / month
For solo operators and pilots.
- 500 conversations / mo
- 1 channel
- 1 agent
- 10 knowledge files
- BANT lead scoring
Growth
€199 / month
For 5–50 person teams.
- 5,000 conversations / mo
- All four channels
- 3 agents · routing
- Unlimited knowledge
- Webhook tools
Scale
Custom
For 50+ person ops and agencies.
- Unlimited conversations
- White-label dashboard
- Dedicated VPC · your AWS account
- SSO / SCIM
- 99.95% SLA
// faq
Questions you'd actually ask.
If yours isn't here, write us — most replies are signed by a human.
No — GPT-4o for reasoning, Vapi's natural voices for phone. You set persona and tone per agent. We provide a 30-second sample on signup; if it doesn't pass your team's ear, you can tune it before going live.
It says so — explicitly. The conversation is tagged
missing_info, captured as a lead with the verbatim question, and pinged to the human owner in Slack/email. The agent never makes up an answer to avoid the silence.Yes. Twilio-registered numbers port in two clicks. Non-Twilio numbers can be SIP-forwarded. The number stays yours — Prezio sits in front.
All data stays in your AWS account, region
eu-central-1. We sign a DPA on day one. Suppression lists are honored on every send. PII is redacted in audit logs by default; you choose what gets stored verbatim.Yes, set per agent. Production-tested in DE, EN, FR, ES, IT, NL. Other languages work but aren't on the SLA. You can run a multilingual agent or split per language with auto-routing on inbound.
One inbound thread on one channel, no matter how many messages. An email back-and-forth = 1. A WhatsApp chat over 3 days = 1. A 10-minute call = 1. We don't bill per token, per message, or per minute.
// ready to stop answering the same 100 emails?